What we do

We provide businesses with water retailing services as well as bill analysis and tariff optimisation, all designed to help you save money and time.

Helping you save money and time

Water Retailing

The water market has been changing. In April 2017 the water market in England deregulated and opened up to competition. For the first time ever businesses have been able to choose their water retailer.

What does this mean? Essentially from April 2017 the water market has worked in the same way as the other utility markets. However, one of the main differences is that the water market operates on a regional basis rather than a national one. This means that the network of water and sewerage pipes is owned by the regional water wholesaler; this means that the water coming out of your taps will stay the same.. The water wholesaler sells water and sewerage services to water retailers like us who bundle these services with other additional services and sell them to customers.

In Scotland all non-household customers have already been able to select their water retailer following a similar deregulation of the water market in 2008, and certain businesses in England and Wales were already able to pick their water retailer; however in England they needed to use more than 5,000m3 water per year and in Wales that increased to 50,000m3. The changes to the water market mean that from April 2017 all eligible businesses in England were able to choose their water retailer.

So what benefits are there to switching water retailers? By selecting one water retailer businesses with sites located around the country will be able to consolidate their water bills, reducing administration and creating savings. It also means that they will have one point of contact for all of their water needs. Through careful selection of a water partner that compliments their needs businesses could reduce their water bill and save money, benefit from improved customer service and receive helpful advice.

If you’re interested in finding out more about water retailing or the changes to the water market, or are interested in switching your water retailer, please get in touch.

You can download our water retailing terms and conditions here.

Bill Analysis & Tariff Optimisation

Are you confident that your water bill is correct? If you’re not sure we can help. Our team of analysts will consolidate your billing information, ensuring that your tariff and volumes are accurate and based on your current usage and make sure that you’re not being overcharged. We’ll also make sure that you aren’t charged for duplicate periods and that you’re not being charged for any unmeasured water supplies.

We also offer a variety of desktop activities. We can benchmark your portfolio against your previous performance, similar customers and industry standards. By doing so we can build expected levels of usage which means that we can predict your bills, something which can help with cash flow management and also means that inefficiencies can be identified.

If you’re interested in using water more efficiently cost benefit analysis could be for you. We can suggest a range of changes that you can make to your business, for example replacing twist taps with self-closing taps, along with the cost of doing so and the savings you’ll make by implementing the change.

If you’re interested in reducing your water bill we can help. Our specialist team will look for opportunities within different tariff structures. We’ll look at the maximum daily demand and surface water charges and find ways to reduce these charges, helping you to save money. We might even recommend swapping to a different tariff or investing in additional services.

If you’d like to find out more about our bill analysis and tariff optimisation services and how we can help you, please get in touch.

How can we make water work for you?

If you are interested in finding out how we can make water work for you please get in touch.

If you’re interested in switching to Three Sixty and would like more information please contact us and we will be in touch.